F.A.Q.s: Do you have any doubt? Here are the answers to your questions! 

What are the times for check in and check out?

Please, let us know beforehand the time of your arrival;

Check-in:  from 1 p.m. to 11 p.m. local time (after 11 p.m. only upon customer request)
Check out: is allowed until 10 a.m. local time;

Before check-in and after check out, you can leave your suitcases with us free of charge. We therefore ask you to contact us if your arrival or you departure falls outside of the times indicated.

What are the terms and conditions of cancellation?

Cancellation Policy ( from November to March, excluding National Holidays)

7 days prior to arrival : without penalty
Less than 7 days prior check-in:100%
No show and Early Departure: 100%

Cancellation Policy ( from April to October and holidays)

50 days prior to arrival without penalty
Less than 50 days prior check-in : 100%
No-show and Early Departure: 100%

*Any charges will be made only if the cancellation deadline has passed. For long distance booking from the reservation is required a pre-payment of 50%; (Eg. If you book in January and come on February).

How far is from the excavations of Pompeii and the Shrine?
The B & B is just 1 km from the main entrance of the excavations (Piazza Anfiteatro), reachable by train, car or on foot in 5 minutes. Also the Shrine of Pompei is just 1 km.
How far is the train Station?
Just 500 metres away there is the railway station Circumvesuviana to Pompei, Sorrento and Naples (reachable in 5 minutes walking distance). At only 1.5 km there is Trenitalia railway station (15 minute walk).
There is an internet connection in the B&B?
Yes. There is a free Wifi Internet connection and fast … in the rooms and outdoor spaces. If you do not have the pc, we also have an internet corner (with pc and printer).
There is a safe parking n the B & B?
Yes. We have a secure parking for cars/motorbikes and under video surveillance h24.
Make a transfer service from / to the B&B?
Yes. We provide complimentary shuttle service from the Circumvesuviana station to B&B (and vice versa). There is also a shuttle service to / from airport / railway station to B&B (external taxi company) at concessional prices.
Breakfast is included in the room rate?
Yes. Breakfast is included and is served every morning from 7.00 a.m. to 10.30 a.m. in the Breakfast Room.
I am a celiac and intolerant to milk, can I have my breakfast?
Yes. The Faun is one of the few authorized structures in Campania to prepare a full breakfast with gluten-free products (even with no milk products) for our guests Celiacs and milk intolerance). AIC member since 2008.
The rooms have private bath?
Yes. Each room at the B & B has private bathroom ensuite for the exclusive use of the occupants of the room, equipped with Box-shower, hairdryer, towel, toiletries (SOAP, shampoo and headphone).
The price is per room or for person?
Prices are per room per night. They’re expressed in EURO and include VAT. Prices may change depending on the season or offers into force. The price include breakfast, parking, wifi and all the facilities listed here.
There is a timetable for the return to the room?
No. You are totally independent, because once you arrive at the B & B, you will be given the keys of the room and the parking remote control.
Linen and towels provided or do I need to bring my own?
Yes, we provide bed linen and towels.
Check-in can be anticipated?
Yes. Is it possible to get to the B & B also early in the morning, Park your car and leave your luggage. In the rooms you enter 1 p.m.
 
Do you have a swimming pool?
Yes. The B & B has a seasonal outdoor swimming pool (open from April to October) with solarium and teak wood outdoor area equipped with chairs and sunbeds. The swimming pool is free of charge for reservations made by this site. For bookings made from other portals, you must stay at least 2 nights.
How far is the nearest beach?
Just 8 km there are the beaches of Castellammare di Stabia and Vico Equense (reachable in 10 minutes by car/train/bus). Just 20 km away there is the beautiful beach of Vietri Sul Mare (start the Amalfi Coast).
I need to prepare meals for my kids, do you have a kitchen?
Yes. We have an outdoor kitchen equipped with 5 burners, pans, dishes and microwave. Family rooms have a cooking area for the exclusive use.
How far is the B & B from the city of Sorrento?
Sorrento is only 22 km from the B & B. is it possible to get there by car (25 minutes) or with the Circumvesuviana train (at 500 metres from the B & B).
How far is the city of Naples?
The city of Naples is just 25 km from the B & B. is it possible to get there by car (25 minutes) or with the Circumvesuviana train (at 500 metres from the B & B).
How far is the Amalfi coast from B & B?
The Amalfi coast is just a 35 minute drive from the B & B. is it possible to get there by car (not recommended in summer), by bus from Sorrento by ferry from Salerno (Amalfi and Positano).
How to reach Capri from B & B?
It is possible to reach the island of Capri in 15 minutes, taking the boat from Sorrento (every 30 minutes there is a ferry).Near the port, there is also a comfortable parking for your car.
How far is the Mount Vesuvius from B & B?
Vesuvius is just 20 minutes from the B & B. is it possible to get there by car (25 minutes) or by Bus from Pompeii (Piazza Anfiteatro).
Do you have a laundry service?
No. But we have an agreement with a laundry that withdraws, washes, dries and return in 2 hours!!
I have a question here I don't see, how to do it?
For any information simply fill in our contact form you find here.. Or just send us an email. Reply in few hours…always 🙂

If you need other types of info ..

Send us an email or a message on Whatsapp (+39) 327 3543655

Send your inquiry now